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Business & Marketing Item of Interest

Why Buying Audience Directly Is the New Black!

Why Buying Audience Directly Is The New Black http://bit.ly/ducSsp

Why should a brand rent someone else’s audience (on a network or website) when they can make direct connections with the audience through their own (branded) media.

This movement from buying audience indirectly to buying audience directly represents the effective merging of marketing and distribution costs. Rather than making one set of investments in marketing content and a different investment in distribution (through revenue splits), combining these costs into a single budget can yield substantial savings. This is why the costs of direct audience acquisition cannot be compared side-by-side with traditional marketing or distribution costs individually. The more that the costs of production, marketing, and distribution can be looked at as a whole with their cumulative impact on margin the better new methods of audience development can be assessed.

Categories
Business & Marketing Item of Interest

27 Benefits of Online video to a company

27 Benefits of Online video to a company http://bit.ly/aHTvPH

One increasingly popular part of social media is online video. Not only is video being used for marketing, but it’s also becoming a common method of communicating and sharing. I recently started experimenting with online video for my own business blog. Although I’m only a few videos in and have a lot of room for improvement, I can already see some encouraging benefits.

And then the author follows with 27 good reasons to use online video. For producers and production companies this is your marketing plan!

I’ve certainly noticed a trend in tutorial production. I maintain the BuZZdex for Larry Jordan and the trend has been away from the text-plus-images tutorial to more video.

Categories
Apple Business & Marketing Distribution New Media Studio 2.0

How do you get Disney to fund your next production?

It seems like an odd idea at first: could you fund a production – film or ongoing series – using iAds? After all, Apple have lined up $60 million in ad spend for the second half of 2010 and that would fund a lot of independent production! But how would it work?

First off iAds go in Apps for the iPhone/iPod Touch/iPad – or they will from early next month – and are an integral part of iOS 4. Any developer can add ads to their App simply and 60% of the revenue from ads goes to the App developer (or owner). That’s $36 million that’s going to be paid out to someone, why not your independent project?

I’ve long thought that the future of programming was Apps. An App, like a website, gives a single place for everything about your project: blog, previews, special content, upcoming events, merchandising etc. The advantage of not only having a website, but wrapping it an App is that the App will be a better fan experience, and it’s easy to add in-App purchasing of digital goods.

So, create an App for your project. This App will have:

  • An area where you can read the production blog;
  • Forums and chat around your project;
  • The Twitter feed from your project;
  • Connection into your Facebook presence;
  • Previews of scenes or trailers of movies;
  • The full project, with a little in-App purchasing (or not).
  • Calendar for screenings, parties and other events around your project, including signup (filtered for just the geography of the fan if they want, thanks to GPS on most of the devices)

Having everything to do with your project in a mobile app on iPhone or iPad makes it much easier for your fans, friends and followers to stay involved and participate. Involvement will improve. (Connecting with Fans and giving them a reason to buy is a basic tenet of independent production in the digital era.) Plus fans will likely be clicking on some of those ads if they’re well targeted, bringing revenue to the project.

Plus, there a minor security advantage. There’s no download function in Mobile Safari and Apps can’t download very much. Plus there’s no way to actually get anything downloaded within an App out of the App to a computer. That means your finished, high quality version could be viewed in the iDevices without much risk of it being distributed without authorization. (Recognizing though, that it will get distributed unless you project just plain sucks!)

Who’s going to be the first to give it a try?

Categories
Business & Marketing Item of Interest Metadata

Seven hours from feature request to product update!

Seven hours from feature request to updated application released: Sync-N-Link now uses log notes from video *or* audio. http://bit.ly/aqcxN7

I love being a small independent software developer: it’s great to be able to respond to customer requests promptly – and it makes the software better. Incidents like this one today make me also appreciative of the communication tools we now have

Some time, overnight our time, we had a new customer buy a copy of Sync-N-Link to sync rushes for 8 episodes of a new drama series: in Belgium! A few hours later he emailed to say that it was doing everything he expected, but their sound guy entered metadata (log notes) into the sound clips and Sync-N-Link (like Final Cut Pro itself) discards audio metadata in favor of the video metadata. (In a merged clip there is only room for one of each type of log note/metadata). The feature request was that the metadata from the audio could be preserved instead of from that from the video.

A good request. The ever efficient Greg Clarke, after morning coffee, got to work. At around 1:30 pm (Pacific) an update was published, ready for download, with the feature added. Not quite seven hours from feature request to released software.

I love that we can do that.

If you use any of our software let us know what more you want it to do. We can be very responsive!

Categories
Business & Marketing New Media Presentations

The New Now of Television: Surviving the changing business of Television

The New Now of Television: Surviving the changing business of Television. http://bit.ly/9WoyNi LA for Television Academy members, starring me! 🙂

This is a custom version of my “How to grow your production or post-production business in any type of economic conditions”, which has been presented in New York in March, and will also be in San Francisco on June 19. (Along with an afternoon session on “Growing and Monetizing and audience for your independent production”.

Your personal brand defines how people perceive you: what work they’ll consider you for, what you get offered. You’ll learn how to manage your brand – and the stories you tell around your personal brand. You’ll learn how to build an internet presence by understanding how marketing, PR and social conversations have changed the business promotion and networking landscape. We will conclude with the top tips on maximizing your business’ visibility on the Internet.

  • KNOW WHAT BUSINESS YOU ARE IN – IT’S PROBABLY NOT THE ONE YOU THINK IT IS
  • HOW TO CLARIFY YOUR PERSONAL BRAND – WHO ARE YOU, WHAT DO YOU STAND FOR AND WHAT PROBLEMS DO YOU SOLVE?
  • UPSCALE YOUR MARKETING, PR AND SOCIAL CONVERSATIONS TO GROW YOUR PERSONAL BUSINESS AND PROJECTS

  • MAXIMIZE YOUR VISIBILITY SO PEOPLE CAN FIND YOU TO GIVE YOU WORK
  • Categories
    Business & Marketing New Media

    I’m presenting my first East Coast Seminars

    From the press release that went out today.

    In conjunction with the New York based MoPic group and Boston’s Final Cut Pro User Group, Intelligent Assistance’s Philip Hodgetts will bring his business development and new media seminars to the North East for the first time.

    These seminars have been among the most popular at the recent Digital Video Expo and have attracted crowds of interested people in San Diego and Los Angeles. Now New York and Boston get a chance to experience world class presentations.

    “Now more than ever business owners need to know how to grow their production or postproduction business,” says presenter Philip Hodgetts. “This seminar is based on my book from last year The New Now. It summarizes the most practical advice into a interactive seminar.”

    In an age where the democratization of production tools is almost complete people have turned their focus on equivalent democratized ways of growing audiences and making money from their work. In the How to grow and monetize and audience for your independent production independent producers will learn how to identify their core audience, grow the audience through social media and modern PR before understanding the many ways that producers earn a return from their independent production.

    “The [MediaPro Camp] Day was capped off by a keynote address from Media Guru Phillip Hodgetts. He is a true Renaissance Man of the media. If you have ever been to one of his seminars, read one of his books, or his blog or heard him speak, you know what I mean.”

    John Coleman, at MediaProCamp San Diego

    In conjunction with the The Moving Pictures Collective of NYC both seminars are being offered in New York sponsored by AJA Video Systems and Video Corporation of America. The seminars will be held at VCA’s facility on 7th Ave, one block from Penn Station on Saturday March 20th. Details and signup can be found at http://mopictivehodgetts.eventbrite.com/.

    In Boston Hodgetts has joined with the Boston Final Cut Pro User Group to present the How to grow and monetize and audience for your independent production on Tuesday evening March 23rd at The New England Institute of Art. Details can be found at http://newnowboston.eventbrite.com/.

    About Philip Hodgetts (as if you didn’t already know)

    Philip Hodgetts is an expert and consultant in digital production and post-production workflows, encoding, web applications, digital delivery and technology innovation. He is the President and CEO of Open Television Network, a company dedicated to democratizing distribution through monetized RSS feeds.

    He remains President of Intelligent Assistance, Inc – a systems and technology developer – and one of the “Big Brains” of “Big Brains for Rent” consultancy. He is an experienced trainer and has written extensively online across a range of topics.

    He is the co-creator of “Assisted Editing” and an expert on metadata-based postproduciton workflows.

    Philip is the author of “The HD Survival Handbook”; “Awesome Titles with FCS” and “The New Now: How to grow your production or postproduction business in a changed and changing world” among other publications.

    He has presented at many conferences and seminars including Keynote addresses for the New York DV Show; Academy of Television Arts and Sciences’ NEXT TV symposium in 2006; and the 2007 Podcast Summit at NAB as well as presented at Streaming Media East and West; NAB Post|Production, Seybold among others.

     

     

     

    Categories
    Business & Marketing Distribution Random Thought

    How do we solve the problem of media piracy?

    So apparently some author comes up with a figure that online unauthorized distribution is costing the book publishing business $3 billion a year. (Once again repeating the totally bogus argument that each download is a lost sale but that’s for another post.) One has to question the independence of the study when the writer works for a company presenting a “solution” to the problem they identify, but let’s leave it for the moment.

    This is only the tip of the iceberg. There’s another industry that costs the book publishing business $100 billion a year in lost sales: libraries. Using the same methodology as the study in the cited publisher’s weekly article above, this blogger calculates that libraries have cost publishers $1 Trillion dollars in the last decade.

    So, if we’re going to solve the book “piracy” problem in a way that really helps publishers, we’ll have to close all the libraries. After all they’re costing publishers more than 30x more than any unauthorized distribution does: even if you calculate that unauthorized distribution with totally bogus methodologies.

    In fact, photocopying also costs the print publishing industry billions of dollars a year, so we should regulate their use. In fact, if the RIAA/MPAA want a “three strikes” rule, then it should be applied to everything.

    A three-strikes rule (as introduced in France) would mean that if an unsubstantiated assertion from a record-company-appointed “watchdog” is made against an IP address, the account would be cancelled and the user taken off the Internet. (Note: this is without judicial process; without any proof that the account holder did the download; with a system that has accused dead people of “piracy” or any other legal process we normally hold as being important before issuing punishment. At least there has to be a trial!)

    So, if this is a good idea for music or movies (like they’re some “special” category) then it obviously should be carried through to protect print publishers as well.  According to “Freedom to Tinker” it would work like this:

    The government sets up a registry of accused infringers. Anybody can send a complaint to the registry, asserting that someone is infringing their copyright in the print medium. If the government registry receives three complaints about a person, that person is banned for a year from using print.
    As in the Internet case, the ban applies to both reading and writing, and to all uses of print, including informal ones. In short, a banned person may not write or read anything for a year.
    A few naysayers may argue that print bans might be hard to enforce, and that banning communication based on mere accusations of wrongdoing raises some minor issues of due process and free speech. But if those issues don’t trouble us in the Internet setting, why should they trouble us here?
    Yes, if banned from using print, some students will be unable to do their school work, some adults will face minor inconvenience in their daily lives, and a few troublemakers will not be allowed to participate in — or even listen to — political debate. Maybe they’ll think more carefully the next time, before allowing themselves to be accused of copyright infringement.
    In short, a three-strikes system is just as good an idea for print as it is for the Internet. Which country will be the first to adopt it?

    After all, if it’s fair to have people cut off the Internet (and their life) based on three unsupported, unproven assertions from anyone, it should apply to everything. Right? It should apply to the children of Record Company executives (who apparently only got a “talking to” from their father -wish I could find a link to that story).

    This is, of course, after the RIAA and MPAA have totally failed to establish that they have had any loss from piracy. (The biggest grossing movies were mostly pirated before release from within the studio.) Study after study (sorry Adage login required) after study shows that those who download music are the biggest buyers of music, but facts have never gotten in the way of idiot assertions from these organizations.

    So, either we apply “three strikes” under some reasonable regime that would require the record company or movie studio to actually do what the law requires and identify the person at the account and prove that they uploaded a file as “making available” is not established legal precedent in any jurisdiction; or we’ll allow a regime where anyone can be accused of “piracy” by any other person without proof or the need to follow established law.

    Which are you going to support?

    Categories
    Business & Marketing Distribution

    What did I learn about distribution at Distribution U?

    Although I attend a number of conferences a year – often as a speaker – I mostly find that they go over ground that I either already know, or have heard the panelists/speakers go over before. In fact in 2008 there was one conference that I found extremely valuable – The Conversation organized in part by Scott Kirsner, who’s CinemaTech blog should be on everyone’s reading list.

    So, naturally when Scott teamed with Peter Broderick on the Distribution U conference I signed up immediately. The conferences, held last Saturday, Nov 7, was a one day overview and summary of what people are doing to promote their independent films. While my primary interest is in the (as yet undeveloped) field of “independent television”, there were a lot of lessons from Distribution U (link is to Scott’s wrap up).

    For me, the concentrated day helped me consolidate a lot of the thinking I’ve been doing on distribution over the last 3 or so years and helps me build on some of the thoughts I’ve been sharing via the (free) Supermeet 2009 magazine (How to grow an audience for your independent project) and via sessions at Digital Video Expo and other places.

    Trying to summarize my eight pages of notes (a new conference record for me).

    Scott Kirsner’s “scene setting” session started by pointing out how all technology innovation is immediately rejected by “the established players” – Edison hated projected film because he feared (accurately) that it would kill his profitable Kinescope business. We still see this happening today. His primary point is that “participation and engagement” with audiences is a crucial tenet of modern audience building – a term I prefer over “distribution”.

    Another primary theme, from both Scott and Peter, is that the distribution for every project will be different, because the primary (or starting) audience will be different and what attracts one audience will not attract another. In modern distribution the “primary” audience for any project is one that is already engaged, in some way, by the topic or content. That helps get word-of-mouth buzz going and the audience can spread. Targeting a specific audience is easier (and cheaper) than trying to build a generic audience.

    Another primary theme is that revenue comes from all sorts of places, not just “traditional” ones. A revenue mix seems to be the new normal for independent projects.

    For example, the audience (and revenue) for Brian Terwilliger’s One Six Right has come from pilots, because the film is really about the romance of flying small planes and should appeal to every pilot in America. One Six Right has made money: (corrected after comment from Scott Kirsner)

    • selling DVDs directly (9,000 in the first 9 days it was available);
    • selling the soundtrack on CD (30% who buy the DVD also buy the CD of music unknown other than in the documentary);
    • selling posters signed by the 24 year old filmmaker (so far $30,000 from sale of posters)
    • listing (and selling) the DVD and merchandise through a catalog for pilots (Sporties);
    • selling through Amazon (where apparently the tip is to keep supply to Amazon low, which keeps them from deep discounts and keeps the sale price high);
    • selling a calendar (people pay to have the project’s promotion on their walls);
    • deals with local general aviation airports for local premiere’s;
    • giving the show to public television while retaining 4 x 15 second spots before and after the show to promote the DVD and merchandise;
    • creating a half hour “making of” special that builds the documentary out to a 2 hour or 90 minute package and selling that to Discovery channel. This sale apparently covered the original budget, on top of all the income from all the other revenue-generating activities, which is substantial.

    I don’t know the budget for 161 right but some quick math shows that the initial DVD sales and calendar sales account for about $210,000 in revenue alone.

    In fact, engagement with the audience starts at the very beginning of the project, rather than after production is complete: build an audience as you build the project and neither is more important than the other. Starting early builds an audience for the project and it builds anticipation.

    Peter Broderick focused on “Hybrid Distribution” – don’t throw out all the “old” methods but adapt them and slice up the rights to the filmmaker’s best advantage. Never give anyone more rights than they need, and always retain direct sale rights for DVD and digital downloads. Although Peter gave a lot more examples at the seminar, his 10 Principles of Hybrid Distribution article provides an excellent overview.

    I really appreciated the depth of examples that Scott and Peter provided, and the willingness to “talk numbers”. In most cases we got specific examples of the revenue from each type of activity surrounding the production.

    Scott Kirsner will be speaking on “Building Big Audiences and Generating Revenue in the Digital Age” in San Francisco on Tuesday Dec 1 and I recommend you go if you have any interest in the subject – it’s based on his book Fans, Friends, and Followers (my copy is on the way and I’m looking forward to reading it).

    I think this quote from Lisa Seward of Mod Communications summarizes the changes best:

    You used to use your budget to buy an audience. Now you have to invent ideas to attract an audience.

    The quote comes from an excellent presentation, referenced by myself and Larry Jordan already, The Audience is always right.

    Categories
    Business & Marketing

    How do you turn generous offer into a PR disaster?

    In The New Now I made the point that, whatever your promise in business, that you’d better be able to keep it, because when you make a promise or offer and don’t keep it, you usually do more damage to your brand than if you’d never made offer in the first place. By way of example, here’s my experience from this last week and how a company that I had fairly neutral feelings toward has turned me completely against the company, simply because they failed to follow through on a promise – a promise they didn’t have to make, but did.

    Last Monday, Oct 26th TV Pro Gear sent out their regular newsletter (which I signed up for) with an offer for a free entry to the SMPTE show exhibition last week. I duly signed up for that free entry, figuring I’ll go if it’s free (normally $25).

    I heard nothing Monday, nor the next day. So now I’m feeling like TV Pro Gear has let me down, particularly since there was no email or any follow up other than an acknowledgement that I had successfully filled out the form.

    When I finally rang I was told (by their receptionist “Crystal”) that “Oh yeah, something happened and we couldn’t do that”. There was nobody else there to find out what had gone wrong and the only “solution” would be for me to go down to the show (and pay $25 for an exhibition of unknown quality). Crystal promised to take my number and someone would get back to me. I also sent an email to their general contact address asking what had gone wrong and requesting both an explanation and an apology.

    No email and no phone call a week later, I decided to call. First call gets dropped by the receptionist; second call I get put through to “Bill”. Bill declined to tell me what went wrong and why I wasn’t contacted by phone or email. Basically, the company apparently simply doesn’t care about potential customers or their public reputation or they expect a simply “we’re sorry” – without explanation – to be enough. Bill, that is NOT enough!

    Let me be clear: making promises to your customers (or readers of your newsletter) that you cannot or do not follow through on is very bad for your reputation. It certainly makes me think I’d never buy anything there because, how would I know what is true and what they are just saying to get me in, like the false promise in the email newsletter.

    So, be very careful when you make promises: you better have the resources to follow through or you damn well shouldn’t make the promise because it will just backfire on you. Like this has.

    Deal with TV Pro Gear, Flower Street Glendale at your own risk. It seems to me they don’t care. Of course, they could care, but simply not be competent enough to deliver.

    There are lots of great Value Added Resellers in Los Angeles (Keycode, Advantage Video, New Media Hollywood come to mind immediately), deal with them and make a note to not create a disaster for yourself when you make an offer or promise.

    Categories
    Business & Marketing Media Consumption

    How will branded media replace advertising?

    On last night’s Digital Production BuZZ, host Larry Jordan quizzed me on why I thought advertising was doomed and what would replace it.  I’m including the 6 minute interview here because it extends the thinking in my previous post on What will replace advertising? from a couple of days ago.

    Philip Hodgetts on how branded media will replace advertising.

    Update: Larry Jordan continues the conversation with his post: Where Are All the Ad Dollars Going.